- Once you have received an order confirmation, please allow orders to be processed and shipped between 2-3 business days (Monday - Friday)
- Once you have received a shipping confirmation, please allow orders to be delivered between 2-5 business days. Due to issues relating to Covid-19, deliveries may be delayed.
- You will receive your tracking information to the email or phone number you provided at checkout. Please allow at least 24 hours for status updates.
- We are not responsible for any damaged or stolen packages. We are no longer in control of our packages once they are dropped off to the Post Office. Please reach out to the United States Postal Service if you have any issues relating to your package.
- By making a purchase with us, you agree that DLX BEAUTY will not be held responsible for anything that happens during shipment that may result in your package being lost, stolen or delayed
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